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3 Steps to World-Class Customer Service

Learn more about Colleen Reddy. The “80/20 Rule” or “Pareto Principle” has become a common paradigm in today’s business strategy. Research repeatedly proves, in general, 20% of your customers represent...

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Esker Expands Its Global Presence with Continued Business Success in Latin...

Madison, WI — May 27, 2014 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, is pleased to announce its continued increase in business activity in...

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Watch Out! The Robots are Coming . . . Finally!

Is your friendly, neighborhood document automation company coming for your job? It’s an intriguing question.  Maybe a little scary too?  With the fear of high unemployment rates and low job creation...

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Facilitating a 40% Annual Growth Rate with Order Processing Automation

Prior to Parts Town utilizing Esker’s cloud-based automation solution, the company had relied on traditional methods to process approximately 2,000 customer orders daily. Eventually, as Parts Town’s...

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Esker Jumps Into July with New Automation Webinars

Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today revealed its lineup of automation webinars taking place in July. New automation webinars and...

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Accounts Payable Automation Leads One Company to a 95% On-Time Payment Rate

Who Is Maxim Integrated? A publicly traded company that designs, manufactures and sells integrated circuits, Maxim is a leader in creating solutions that make technology seamless. Since its founding in...

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How to Save 150 Hours Monthly with Document Process Automation

Sometimes the fibers of a company process become tattered and torn, needing replacement. This was the case for Valdese Weavers, the leading producer of decorative textiles, and its document...

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Manual Process Makeover: Inbound Document Automation Edition

So, it’s possible I have a bit of an HGTV obsession. Fixer Upper, Property Brothers, Love It or List It … I can’t get enough. I love the transformations that take place and the happily every afters...

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3 Predictions for Document Automation in 2016

People like to make predictions on what they believe will be coming in the future, especially at this time of the year. The people who wrote “Back to the Future” in 1985 made some bold predictions —...

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How to Keep Up in the World of Document Automation

It’s a small world after all. And in today’s economy, it’s becoming even smaller. Businesses are expected to move faster than ever before, be available 24/7 and deliver instant gratification. These...

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Winning a Gold Medal in Document Process Automation

Though Esker may deserve the honor, we won’t take to the stage while the National Anthem plays. Rather, we’ll gladly accept the accolades, as we already have from many clients throughout the globe...

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Breaking Bad … Habits

We are in an age where you don’t have to turn to a life of crime in order to stop the madness of paper pushers in your organization! Now, I do not watch this popular series, where the protagonist...

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Avoiding Unexpected Results: How to Vet an Automation Solution Provider

  It’s been a year of upsets, from the World Series (Go Cubs!) to the presidential election. With variables like skill level and weather, to social media and poll attendance playing their part in the...

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Using Document Automation to Help CSRs Stay Young!

Saying that document automation helps customer service reps (CSRs) stay young may sound a little comical, but isn’t it just a little bit true? Let’s talk about how document automation helps to keep...

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Does Your COO Know How to Grow Business & Productivity?

For today’s businesses, achieving operational excellence is a top priority to remain competitive and agile — but it’s often easier said than done. The struggle to maximize productivity and increase...

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You’re Trying to Manage What With Your Email System?

3,352 That’s how many messages currently reside in my inbox at the start of this blog. I am not ashamed nor proud of this stat, but it’s a fact. I’m envious of those that can manage their mailbox like...

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Office Productivity Trends for 2017: Moving Away from Paper-Based Systems

The reliance on paper has a long road in the world of business, and it’s one that hasn’t completely ended. You’re perhaps one of those businesses still relying on paper to process your finances, and...

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